Help

Frequently asked questions.

The most important answers on product, pricing, data and agency use — in one place. Didn’t find yours? Write to us — we usually reply within one business day.

What do I actually get?

What exactly is an “analysis”?

A complete evaluation of a category or product with all seven chapters: competitors, revenue drivers, prices, keywords, product images, listing optimisation and origin. Individual listing suggestions only consume a fraction of an analysis.

How accurate is the origin classification?

Our classification matches manually reviewed samples around 87–90%. Every classification shows its source and confidence value; what cannot be proven is labelled “unclear”. The procedure is documented on Methodology & data.

Where does the data come from?

From publicly accessible sources: Amazon product pages, seller profiles and imprint data, plus our own price and Buy Box monitoring and our own test data. No Amazon-internal data, no third-party seller accounts. Details: Methodology & data.

How fast do I get an alert?

Monitored products are checked 1× to 4× daily depending on plan, your own ASINs hourly. Price and Buy Box changes trigger a notification right after the check — alerts never consume analyses.

Can I monitor my own and competitor products?

Yes. You monitor your own products and add any competitor products; monitored products count against your plan’s quota.

Can I try Scoutvo first?

Yes: the free first analysis shows you a real report for your own category — no subscription, no credit card. To see what a finished report looks like, take a look at the sample report.

What does it cost me?

Do I need a credit card to start?

No. The free first analysis requires no payment details. You only subscribe once you are convinced.

What happens when my analysis quota runs out?

Your monitored products and alerts keep running unchanged. If needed, add an analysis pack (from $27, never expires) or move to a bigger plan.

Can I switch plans or cancel?

Upgrades are possible at any time and prorated; downgrades take effect at the next billing period. The monthly subscription can be cancelled at the end of any month.

Are prices net or gross?

All prices are exclusive of VAT/sales tax where applicable. Invoices are issued by Tectonix LLC (USA); for EU businesses with a VAT ID the reverse-charge mechanism usually applies. Full details on the pricing page.

When does Enterprise make sense?

As a rule of thumb: from around 5,000 monitored products, more than ten client workspaces, or when you need API access, SSO or an SLA. Talk to us — we price individually.

Can I trust the numbers?

How does Scoutvo handle my data?

Scoutvo is operated by US-based Tectonix LLC; your data is processed and stored in the USA. We do not sell personal data. Details on Security & data and in the Privacy Policy.

How secure is payment?

All payments run through Stripe; card and bank details never touch our servers. Invoices are available as PDFs in the app.

I work in a team or with clients

How many clients can I manage?

The Agency plan includes up to 25 client workspaces with strict data separation — each client only sees their own data. For more clients we price an Enterprise package. More on the agency page.

Is white-label included in the Agency plan?

Yes. You export reports as PDFs under your logo, your name and your design — Scoutvo is never mentioned to the client.

Can my team work with me?

Yes. You invite and manage team members yourself; everyone works in the same account on the same data. Invoices, plan management and support live right in the app.

Still have questions? Contact us